Refund of Business Class ticket

The return of air tickets is carried out on the basis of the rules of the ticket fare.

Passengers who purchased a business class ticket can request a refund of the ticket both before departure and after departure.

The return of business class air tickets is carried out without deductions. 

When requesting a refund of an air ticket, several factors must be taken into account:

  1. If the ticket was purchased from an intermediary, then in this case it is necessary to contact the agent.

  2. If the ticket was purchased on the official page of the airline, then the request must be left on the airline's website in the "My booking" section

  3. If the ticket was purchased at the airline's office, it is necessary to contact the sales department staff.

  4. Provided that the purchase of the ticket was carried out by card, the refund amount will be transferred to the same card within 3-30 working days.

  5. Provided that the purchase of the ticket was carried out in cash, the refund amount will also be carried out in cash.


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